Give Lockbox Access to a Trusted Contact
This guide will show you how to give secure lockbox access to your Trusted Contacts and 3rd party vendors
Within the Lockboxes tab, press the Trusted Contacts button at the top right
Click Add Contact and enter their name and phone number
They are now enrolled in the Trusted Contacts program and can generate codes on-demand
When they arrive to a property, your Trusted Contact simply needs to text the serial number of the lockbox to (920) 274-0111
The system will respond immediately with a personal one-time code. It also automatically records this in the Access Logs for the lockbox, in case you ever need to check the code generation history.

Within the Lockboxes tab, press the Trusted Contacts button at the top right
Click Add Contact and enter their name and phone number
They are now enrolled in the Trusted Contacts program and can generate codes on-demand
When they arrive to a property, your Trusted Contact simply needs to text the serial number of the lockbox to (920) 274-0111
The system will respond immediately with a personal one-time code. It also automatically records this in the Access Logs for the lockbox, in case you ever need to check the code generation history.

Updated on: 17/05/2025
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