How to Send Automated Reports to Your Owners and Where to Add Their Email Addresses

RentEngine makes it easy to keep property owners informed with automated weekly leasing reports. This guide explains how to add owner email addresses, customize the report settings, and optionally send reports manually.

Add or Assign a Property Owner to a Listing

Go to Properties > click the Take Action button > choose Edit Property. In the first step of the property editing flow, you’ll see the Property Owner section:


Click Add/Edit Owners to open the management panel:![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/b/b/ffbb530cdc36f000/a46359b2-123a-4798-80ef-fcb5fa_168odbd.png =500x444)


You can add a new property owner by clicking the + Add New Property Owner button. You can also:

  • Add multiple email addresses per owner
  • Edit or remove existing entries
  • Search or scroll to select the correct contact

Once you’ve added an owner once for any unit, they will appear in the dropdown list for future properties.


Tip: You can also enter your own email address as an owner if you want to receive a copy of these automated reports.


Enable and Customize Report Automation

Once you’ve selected the property owner:

  • Check the box "Send weekly leasing report automatically"
  • Optionally, check "Include showing feedback in leasing report" to share showing impressions


You can configure what time of day these reports are sent by visiting: Settings > Company > Owner Report Timing

This ensures consistency across all automated reports.


How to Manually Send a Leasing Report

If you'd prefer to send a report manually (for example, with a custom note or at a different time):

  1. Go to Leasing Pipeline
  2. Select a specific unit
  3. Click Generate Report


Because reports are per listing, this will only apply to the selected property. This manual version is almost identical to the automated one except:

  • It includes an AI-generated comment, which you can edit or delete
  • You can choose to send it directly or download it as a PDF


Review this article if you want to learn how to edit showing feedback for your reports: [Edit Showing Feedback]()
























Updated on: 23/10/2025

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