The Manager & Admin Guided Tour

Audience: Managers, Admins, and Leasing Coordinators responsible for setting up RentEngine and overseeing the leasing operation.

Welcome to your guided RentEngine training!

This article is designed for those overseeing the entire leasing workflow — from account setup to managing agents and ensuring your team’s schedules and listings are ready to go.

You’ll find a series of in-app tours here that will guide you through the most important setup steps, so your team can hit the ground running.

📌 Before you begin:You should have received an invitation to create your RentEngine account from your company’s main account.This is important to ensure you’re logging into the correct company workspace.

If you haven’t received one, please reach out to your supervisor or account admin so they can send the invitation from your company’s main RentEngine account.

Once invited, you can log in at www.app.rentengine.io using your email.

💡 Recommendation: Complete these tours on a desktop or laptop for the best experience — it’s much easier to follow along and explore every feature.

1. Showtime — Set Up Your Team’s Showing Rules

Even if you won’t personally conduct accompanied showings, you’ll want to make sure your agents have their schedules set up correctly.

Here’s how to approach it:

Accompanied Showings – Agents should set their personal availability, smart buffers, and tour limits per time slot: ➡️ Accompanied Availability Tour

Manager Tip: Check that all your showing agents have configured their hours. This ensures listings always display accurate availability and no leads are missed.

Self-guided Showings – If you also run self-guided tours, learn how to set the availability here:➡️ Self-Guided Availability Tour

2. Listings Management

Oversee and edit your property details — from pricing to availability, media, and showing settings.

You’ll also learn how to assign agents to specific listings so they can manage prospects and showings for those units: ➡️ Property Editor Tour

3. The Command Center — Your Team’s Inbox

This is where every lead lands — whether from Zillow, Apartments.com, or direct text messages.

From here, you can monitor conversations, schedule showings, and ensure follow-ups are handled: ➡️ Command Center Tour

4. Your Calendar, Your Showings

See all scheduled tours, cancellations, and reschedules.

You can filter by property or agent to get a clear view of team activity: ➡️ Showings Calendar Tour

5. How Are You Doing? Pipeline Insights

Review the status of prospects per listing, and manually send or download leasing reports (the same ones sent automatically to owners). Start exploring: ➡️ Leasing Pipeline Tour

6. Role-Specific Intelligence

Get performance metrics across your entire portfolio. Export the data for reporting or internal reviews. Head here: ➡️ Intelligence Tab Tour

7. Use RentEngine Like a Mobile App 📱

Did you know RentEngine works seamlessly from your phone? You can install it on your home screen just like any app — no downloads required.

Here’s how to set it up:

If you're on iPhone (Safari):

Tap the Share icon in your browser.
Scroll down and tap Add to Home Screen.

If you're on Android (Chrome):

Tap the three-dot menu in the top right.
Select Add to Home screen, then Create shortcut.

This way, you’ll have quick access to RentEngine wherever you are — perfect for agents on the go or managers checking in between meetings.

You’re Not Alone

Tap the chat bubble —help’s always available.

Need self-serve help? Visit RentEngine University.

Updated on: 12/08/2025

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