Pending syndication result

RentEngine shared the listing, but Zillow hasn’t finished processing it yet. It’s in their review/queue.

Normal processing time; listing just activated; first push from a new feed/connection.

Check back in 24 hours to allow Zillow to finish processing. See “Why didn’t my listing go live?” for general causes of delays.

Not Posted – Duplicate

Zillow detected another active listing for the same unit/property and declined the RentEngine listing.

Same unit already posted directly on Zillow/Zillow Rental Manager; another feed/vendor already supplying it such as the MLS or your Property Management System.

Search Zillow to find the active, duplicate listing. Remove the duplicate listing at the source and ensure only RentEngine is syndicating each unit.

Not Posted – Invalid Data

Required data is missing/invalid, so Zillow can’t publish it.

Missing rent, beds/baths, address, unit number; malformed values; inconsistent property type

Update required fields in RentEngine (address, type, beds/baths, rent, photos), then give it 4-8 hours to reflect the changes. Check Zillow's documentation for invalid/missing info as a decline reason.

Not Posted – Unpaid not allowed

Zillow requires a paid advertising contract for this property/category; without it, the listing won’t be published.

Property is an apartment community with more than 24 units and thus requires a paid advertising contract

If the property is an apartment community with more than 24 units, you can set up an advertising contract here. Once you have the contract, please inform your RentEngine rep so they can connect the contract. If the property is a condo building or has fewer than 24 units, please escalate to RentEngine support.

Not Posted – Blocked

Zillow blocked the listing from publishing due to policy, eligibility, or contract constraints.

Violations of Zillow’s listing/quality policies; property type not supported; community requires a different advertising path; repeated duplicate/conflict.

Review Zillow’s decline/eligibility guidance and Listing Quality Guidelines to ensure your property meets the requirements. Keep in mind Zillow discourages graphics in photos and may block them.

Not Posted – Deleted

The listing was removed before/while Zillow processed it, or Zillow removed it after publication.

RentEngine deactivated/withdrew the listing or it was a Zillow policy removal.

Confirm the listing has syndication turned on in RentEngine.

Posted, except some models

For multifamily/floorplan feeds, some units/floorplans (“models”) posted while others failed validation.

Missing/invalid unit-level fields (rent/beds/baths/unit #), duplicates among floorplans, or models affected by paid-contract rules.

Audit each failed model’s required fields; ensure unique unit identifiers. If this is a large rental community, confirm required advertising agreement with Zillow. (Zillow Rental Manager)