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How to require an application before showing

Written by Luis S.

Overview

Require prospects to submit a rental application before they can schedule a showing. This is only available when using RentEngine Applications.

You can set this at the portfolio level or override it per unit.


Set the requirement

Portfolio default

  1. Go to Settings > Portfolio.

  2. In the Application Visibility section, find Application required for showing.

  3. Select one of the following:

  • No — prospects can schedule a showing without an application.

  • Application Submission — prospects must submit an application first. The schedule link is automatically sent when they submit.

  • Application Conditionally Approved — prospects must wait for property manager approval on their application before receiving the schedule link.

  1. Save.

Per-unit override

  1. Open the unit's edit page.

  2. In the Prescreen Template section, find Application required for showing.

  3. Choose Inherit from portfolio to follow the company default, or select a specific option for this unit.

  4. Save.

You can also bulk-edit this field across multiple units.

Important notes

  • The unit-level setting overrides the portfolio default.

  • Setting it to Application Conditionally Approved means a team member must approve the application before the prospect receives the showing schedule link.

  • Setting it to Application Submission auto-triggers the schedule link upon submission; no manual approval is needed.

  • This feature is hidden if RentEngine Applications are not enabled on your account.

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