RentEngine University
Go to website
Back
Articles on:Frequently Asked Questions
No description

Categories

  • Onboarding
  • Showings
  • Properties
  • Command Center
  • Marketing
  • Rental Applications
  • Reporting
  • Lockboxes
  • Frequently Asked Questions
  • Is there a way to prevent RentEngine from sending a “no longer available” message to someone who has already been approved for a property?
    Yes—if the prospect has an “Application Received” event, RentEngine will not send the “home no longer available” message. Please provide your Rentvine API keys, so that we can sync your applications with RentEngine and your PM system.Few readers
  • Do I need to assign a Lockbox to a property if it's on waitlist or currently occupied?
    No, you don’t need to assign a Lockbox to a property that’s on waitlist or currently occupied. You can still pre-market the property without one. However, keep in mind that leads can begin scheduling showings starting on the Earliest Showing Date you’ve set. Be sure to assign a Lockbox before that date arrives, so access is ready when showings begin.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025RentEngine UniversityWe run on Crisp Knowledge.