Activate your RentEngine Account

Welcome to RentEngine!

To get started, this guide will show you how to activate and set up your new account.

Activating your Account

1. Navigate to app.rentengine.io
2. Login with your work email address
3. Check your email inbox for the access link. You can enter the code in the login screen or click the direct link. Please check your spam folder if you don't see the email arrive.
4. Enter your full name and company name

Configure your Portfolio Settings

1. On the left bar, navigate to Settings > Portfolio
2. Here you can configure the default settings for your new vacancies, including pet policy, move-in fees, monthly fees and more. Keep in mind that these will be the defaults but you can override them at the property-level
3. Once you've adjusted these, please press Save at the top-right

Configure your Company Settings

1. On the left bar, navigate to Settings > Company
2. Here you can set the public-facing branding for your account. On the right-side, add your company info and logo as you'd like it to appear in owner leasing reports
3. At the bottom-left you can set the default map location and zoom for your new website widget, then press Apply
4. Once you've adjusted these, please press Save at the top-right

Create a Prescreening Template

1. On the left bar, navigate to Settings > Showings > Prescreening
2. Here you can create your default prescreening template, including minimum income/credit requirements, housing voucher policy and custom questions
3. At the bottom, you can also configure your Fraud Guard settings to protect the property against scammers and fake prospects
4. Once you've adjusted these, please press Save at the top-right

Add your Teammates

1. On the left bar, navigate to Settings > Team
2. Here you can add your teammates and set their permissions. The Owner role gives them the ability to access the Team, Billing, and AI tabs.
3. If you divide your portfolio into teams, you can also create subteams. Click Add Subteam to set the name and add the relevant team members.

And voila, your account is fully configured!

Please go back to the Onboarding Checklist to finish the remaining steps.

Also check out the step-by-step video here:

Updated on: 17/05/2025