Articles on: Onboarding

Activate your RentEngine Account

Welcome to RentEngine!

To get started, this guide will show you how to activate and set up your new account.

Activating your Account



Navigate to app.rentengine.io
Login with your work email address
Check your email inbox for the access link. You can enter the code in the login screen or click the direct link. Please check your spam folder if you don't see the email arrive.
Enter your full name and company name

Configure your Portfolio Settings



On the left bar, navigate to Settings > Portfolio
Here you can configure the default settings for your new vacancies, including pet policy, move-in fees, monthly fees and more. Keep in mind that these will be the defaults but you can override them at the property-level
Once you've adjusted these, please press Save at the top-right

Configure your Company Settings



On the left bar, navigate to Settings > Company
Here you can set the public-facing branding for your account. On the right-side, add your company info and logo as you'd like it to appear in owner leasing reports
At the bottom-left you can set the default map location and zoom for your new website widget, then press Apply
Once you've adjusted these, please press Save at the top-right

Create a Prescreening Template



On the left bar, navigate to Settings > Showings > Prescreening
Here you can create your default prescreening template, including minimum income/credit requirements, housing voucher policy and custom questions
At the bottom, you can also configure your Fraud Guard settings to protect the property against scammers and fake prospects
Once you've adjusted these, please press Save at the top-right

Add your Teammates



On the left bar, navigate to Settings > Team
Here you can add your teammates and set their permissions. The Owner role gives them the ability to access the Team, Billing, and AI tabs.
If you divide your portfolio into teams, you can also create subteams. Click Add Subteam to set the name and add the relevant team members.

And voila, your account is fully configured!

Please go back to the Onboarding Checklist to finish the remaining steps.


Also check out the step-by-step video here:

Updated on: 17/05/2025

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