Connecting a Digital Lockbox to a Property

This guide will show you how to assign your digital lockboxes to a vacancy for self-guided showings.

1. Go to the Properties tab and find which vacancy needs the lockbox

Click Take Action > Edit Property

3. Then click Next and you'll come to the Access Instructions page
4. Under Showing Method choose "Self Guided"
5. Then under Key Security choose "Digital Lockbox" and press the "Assign Lockbox" button
6. Choose the relevant lockbox from the list of serial numbers and press Save
7. Finish adding the access instructions (like lockbox location, gate instructions) and press Next

Review the rest of the property info

Updated on: 10/06/2025