How does the PMS sync work?

RentEngine syncs your active listings straight from your Property Management System (PMS). This guide will help you set up that sync and maintain consistent info across all systems.

Supported PMS

• AppFolio
• Buildium
• Rentvine
• Propertyware
• RentManager

Connect & start syncing

1. Go to Settings → Company
2. Select your PMS and enter credentials/URL/IDs.
3. Turn on Sync All Published Units & Prices From <PMS>
4. Turn on Sync Marketing Content (description, photos)
5. For AppFolio users, turn on Include Amenities When Syncing Marketing Content

Activate listings in RentEngine

• Newly imported units appear in the Properties tab with a red “INCOMPLETE” chip (it can take up to 10 minutes for a property to import from your PMS)
• Click Take action → Edit property, then complete the 5-step property flow (showing method, earliest showing date, photos, etc.).
• After you finish, the property becomes Available in RentEngine and can syndicate to all major listing sites.

Update timing

• Changes made in your PMS reflect in RentEngine within ~5 minutes.
• Listing sites (Zillow, Apartments.com, etc.) have their own refresh cycles (4-24 hours) — so allow extra time for them to update.

Taking a unit off-market / leased

When a unit is leased, simply take it off-market in your PMS.

• RentEngine will deactivate the property and notify the active leads

Updated on: 21/09/2025