How does the PMS sync work?

RentEngine can pull your active listings straight from your Property Management System (PMS) so price & availability stay in sync—no double entry.

Supported PMS

AppFolio
Buildium
Rentvine
Propertyware (and Propertyware API)
RentManager (via the Rent Manager Marketplace integration — all RentManager clients are eligible)

RentManager users: request access here: https://www.rentmanager.com/integrations/rentengine/

Connect & start syncing

Go to Settings → Company
Select your PMS and enter credentials/URL/IDs.
Turn on Sync All Published Units & Prices From <PMS>.

What qualifies a unit?

In your PMS it must be Active and Published to Website (wording varies).
Do not post the same unit to other ILSs from the PMS (Zillow, etc.). Keep RentEngine as the single feed to avoid duplicates/blocks.

When listings first land in RentEngine

Newly imported units appear in Properties with a red “INCOMPLETE” chip.

Click Take action → Edit property, then complete the 5-step property flow (showing method, earliest showing date, photos, etc.).
After you finish, the property becomes Active in RentEngine and can syndicate to all major listing sites.

What gets synced & optional toggles

By default, the “All Published Units & Prices” toggle brings in availability and rent.

You can also enable (when available for your PMS):

Sync Marketing Content (description, photos)
Include Amenities When Syncing Marketing Content

These options keep your RentEngine marketing details updated automatically from the PMS.

(Example screenshot shows AppFolio toggles.)

The integration is not a two-way sync. RentEngine reads data from your PMS but doesn’t push changes back. If the sync toggles are on (e.g., Sync All Published Units & Prices, Sync Marketing Content, Include Amenities), edits in the PMS will automatically update RentEngine; edits in RentEngine won’t change the PMS.

Update timings

Changes made in your PMS reflect in RentEngine within ~5 minutes.
ILSs (Zillow, Apartments.com, etc.) have their own refresh cycles—allow extra time for them to update.

Taking a unit off-market / leased

When a unit is leased, simply take it off-market in your PMS.

RentEngine will update the property within minutes and mark it LEASED / withdrawn from active marketing.

Note: If you publish, then later re-post because you think it didn’t arrive, the PMS may send it again as ARCHIVED (because it was already activated earlier). You don’t need to re-post; just take it off-market in the PMS when it’s leased and RentEngine will follow.

Updated on: 20/09/2025

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