How to use RentEngine AI

⚙️ Accessing and Managing AI

You can manage all AI settings directly in your RentEngine dashboard under:

Settings → Communication → RentEngine AI

From here, you can:

• Turn RentEngine AI on or off
• Enable or disable AI Texting and AI Calls
• Set operating hours
• Fine-tune responses with the Snippets feature

When toggled on, AI automatically responds to new inquiries via text or call and moves leads through your leasing pipeline.

Customize

You can control how the AI communicates with prospects by adjusting its tone and behavior.

• Select the overall tone (e.g., Neutral, Workplace Casual, or Professional)
• Add custom instructions to guide how the AI interacts - such as being professional or emphasizing quick application turnaround

Example Instruction:

“Always be friendly and professional. Ask about move-in timeline early in the conversation."

Your tone and instructions help ensure every automated message matches your company’s communication style.

Schedule

You can customize when AI is active using the built-in scheduler.

Orange blocks indicate the hours your AI is active.

This lets you limit AI call hours to business times or keep it active 24/7 for after-hours coverage.

Fine-tuning AI Responses

RentEngine AI is already trained on your property data, leasing process, and company info.

You can also supplement it with Snippets to answer more specific questions.

Update or create Snippets under Settings → Communication → Snippets to give context to the AI for specific situations.

Summary

• Access via Settings → Communication → AI
• Toggle AI on/off anytime
• Adjust call hours with the schedule grid
• Refine messaging using Snippets

Updated on: 22/10/2025