Reschedule a Showing

In this guide, we'll show you how to manually reschedule a showing in the RentEngine platform. Prospects can also reschedule showings by themselves using the showing confirmation link that they get via text message.

You can manually reschedule showings from both the Showings Calendar tab and the Command Center.

Showings Calendar

Just find and click the showing you'd like to reschedule. Then in the modal press "Reschedule Event"



Now select the new date and time. And if you'd like, you can update the message that gets sent to the prospect. Then press "Reschedule"

Command Center

Within the Command Center tab, you can reschedule from both the Prospect Chat and the Showings Table

Prospect Chat

Hover over the Showing Scheduled leasing event that you'd like to reschedule. Then press the blue "Calendar" icon. That will open the pop-up where you can choose the new date/time and submit.

Showings Table

Find the showing you want to reschedule and scroll over to the right. Then press "Reschedule Showing". That will open the pop-up where you can choose the new date/time and submit.



If a showing has already been closed out (canceled, missed, failed), you won't be able to reschedule but you can schedule a new one

Updated on: 11/04/2025