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How to control showing availability across multiple properties

Written by Alexander Stringfellow
Updated today

Overview

Availability Templates let you manage showing schedules across multiple properties from one central place. Instead of updating availability on each property individually, you can create a template, assign it to your properties, and any changes you make to the template will apply everywhere it's used.


Step 1 — Navigate to Availability Templates

  1. Go to SettingsShowingsCompany

  2. Scroll down to the Availability Template section


Step 2 — Create or edit a template

  1. Click to create a new Availability Template

  2. Set the recurring weekly availability by highlighting the time blocks when showings should be available

  3. Save the template

You can create multiple templates for different types of schedules — for example, one for weekday-only showings and another that includes weekends.


Step 3 — Add one-off availability to a template (optional)

If you need to open up availability outside of the recurring weekly schedule across all properties using a template:

  1. Within the template, add one-off availability

  2. Select the days and times for the one-off availability

  3. Press Save

This one-off availability will apply to every property that uses the template.


Step 4 — Assign the template to properties

Once your template is created, assign it to individual properties through the property editing flow.


Troubleshooting

I updated a template but a property's availability didn't change

  • Confirm the property is set to Use an Availability Template and has the correct template selected

  • Properties set to Manually set availability are not affected by template changes


Best practices

  • Use templates whenever the same schedule applies to more than one property — this saves time and reduces the risk of inconsistencies

  • Name your templates descriptively (e.g., "Weekdays 9–5" or "7 Days Extended Hours" or "Northside Properties") so they're easy to identify when assigning them to properties

  • Use one-off availability on the template level for company-wide schedule changes like holidays, rather than adding one-off availability to each property individually

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