If an applicant needs technical help with their application, ask them to text 305-741-2550. Our trained support team is available 7 days a week and can help with common technical questions.
What We Can Help With
Our support team can assist applicants with:
Logging in
Income verification
Uploading documents
Verifying their ID
Adding and removing people from the application group, including co-signers
Updating contact information for employment and housing history references
Paying the application fee
Tracking the status of an application fee refund
What We Can't Help With
Our team is not able to help applicants with questions related to interpreting your rental requirements or issuing application fee refunds. Those questions should be directed to your leasing team.