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How to set up a situation-based promotion for rental applications

Written by Luis S.

Overview

RentEngine lets you create situation-based promotions promotions for rental applications.

You can create three types of discounts from the Coupon Codes section:

  • Time-based (after showing)

  • Re-engage (warm up an incomplete application)

  • Additional applicant discounts

Each of these can be set to auto-apply or require a coupon code.


Creating a discount

  1. Navigate to Settings > Rental App Templates

  2. In the Coupon Codes section, click Add Discount

  3. Select a Discount type from the dropdown

  4. Fill in the fields for your selected type

  5. Save


Time-based (after showing)

Give applicants a discount for submitting their application quickly after a showing

The promo message is sent as a separate text from the standard post-showing message.

  • Coupon code: Enter the code applicants will use, or turn on Auto-apply (no code required) so the system applies it automatically.

  • Hours after completed showing: Enter how many hours after the showing the applicant has to use the discount. Durations convert to whole days (multiples of 24) once they exceed 48 hours.

  • Promo message (by text): Customize the text message sent at the end of the showing.

  • Discount amount: Enter the value and select the amount type.

  • Valid until: Optional. Enter an expiration date in yyyy-mm-dd format.

Note: This type of coupon code only applies for each applicant that submits within the designated time period after the showing. If co-applicants or co-signers later submit an application in the same group, they will not receive the discount.


Re-engage

Sends applicants a coupon code via text message if they have not submitted their application yet.

  • Coupon code: Enter the code, or turn on Auto-apply (no code required).

  • Send after (days): Enter how many days after the applicant starts the application to send the promo code.

  • Keep active for (days): Enter how many days the discount remains available.

  • Promo message (SMS): Customize the text message.

  • Discount amount: Enter the value and select the amount type.

  • Valid until: Optional. Enter an expiration date in yyyy-mm-dd format.


Additional applicant discount

Automatically reduces the application fee for additional applicants in the same group.

  • Applies starting at applicant #: Enter the applicant number where the discount begins. Entering 2 applies the discount to every applicant after the primary. The primary applicant is never discounted.

  • Discount amount: Enter the value and select the amount type.

  • Valid until: Optional. Enter an expiration date in yyyy-mm-dd format.


Notes

  • Discounts apply to linked co-applicants and co-signers in the same group.

  • Time-based promotions are evaluated for each applicant individually.

  • Leave the Valid until blank for open-ended discounts.

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