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How to change a showing method after it's scheduled

Written by Luis S.

Overview

You can schedule a one-off showing with a different method than the unit's usual setting. For example, you can schedule an Accompanied showing for a Self-Guided property.


Schedule a new showing with a different method

  1. In the Command Center, select the prospect and click Action > Schedule Showing.

  2. Pick a Date and Time.

  3. In the Showing Method dropdown, select the type you want for this showing.

  4. Save.

Note: This feature is not available for units where the showing method is Accompanied or Remote Guided.


Update existing showings when changing the unit's default method

When changing a unit's default showing method in the property editor:

  1. Make the edits in the Showing step and press Next.

  2. A dialog asks if you want to apply the change to Scheduled and Pending showings. Confirmed and in-progress showings will not be changed.

  3. Click Apply to Showings to update them, or Skip to leave existing showings unchanged.


Important Note

  • Texts, calendar invites, and emails are sent based on the method it was created with, not the unit's current setting.

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