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How to edit or add a new reference

Written by Luis S.

Overview

After submission, applicants can add or edit contact information of references.


Modify references as an applicant

  1. After submitting an application, the applicant can log back into their application (using the same application link they previously used) and click Existing Applications

  2. They’ll then navigate to the submitted application and expand it

  3. Here they can add new references or edit the contact info for a reference they previously added


What your team sees

Every time an applicant adds or edits an employer reference, an entry is recorded in the application Activity tab showing that the reference was added by the prospect, along with the date of the change.

Additionally, your team can directly add and edit references from the Work History and Housing History of the RentEngine Application page.


Validation

  • The reference phone number or email cannot match the applicant's own phone number or any co-applicant's to help ensure legitimate references

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