Overview
Hot leads are prospects you want your team to prioritize. You can mark a prospect as a hot lead yourself, and then filter the Command Center to see only your hot leads. Prospects for featured listings are also treated as hot leads.
Mark a prospect as a hot lead
Open the Command Center and find the prospect.
Click the three-dot menu on the conversation.
Select Mark as Hot Lead.
If the prospect is interested in multiple properties, the menu shows Hot Lead with a checkbox for each property. This lets you prioritize their interest in each property separately.
Filter for hot leads
In the Command Center, open Filters.
Turn on Hot Leads only.
The filter applies immediately.
How hot leads relate to featured listings
When you feature a listing by clicking the star on the Properties tab, its prospects automatically count as hot leads, unless you unmark them. Prospects you marked as hot yourself stay hot even if the listing isn’t featured.
Learn more about featuring a listing here: https://learn.rentengine.io/en/articles/17733578-how-to-feature-a-listing