RentEngine

Configure your inbound call experience

How to stop getting calls and texts (do not disturb)

Transfer a call

Snooze messages that don't need a response

Logging notes and manual follow-ups

Understanding prospect statuses and automatic follow-ups

How to edit and pause automatic follow-ups

Add a leasing event (send scheduling link, application link, mark not interested, etc.)

Get started with the Command Center

Add a new prospect

How to block a prospect

Enable RentEngine AI

How to use snippets

Report an AI response

Customize your text messages

How to resume messages with a prospect who sent STOP or CANCEL

Why am I seeing notifications and leads that aren't mine?

Troubleshooting your microphone for calls

Troubleshooting inbound calls not ringing to the mobile app

Download communication history with a prospect

Why am I getting notifications for prospects that aren't linked to my units?

How to troubleshoot the phone system

Download a prospect's communication history as PDF

How to add a snippet from a RentEngine AI response

RentEngine Ops

Alexander Stringfellow

Luis S.

How to interact with your prospects via the Command Center

Command Center

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.