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Why am I seeing notifications and leads that aren't mine?

Written by Alexander Stringfellow
Updated over a week ago

Overview

Subteams allow you to control which prospects and notifications team members see, based on the properties associated with their subteam.

This guide walks you through why you may see notifications and leads for other properties


Unregistered prospects

  • People who have not formally expressed interest in a property, such as by calling or texting your leasing phone number without indicating a specific property

  • These people will display in the Command Center as a phone number, without a name or a property address.

Unassigned prospects

  • Prospects who are associated with a property that is not assigned to a specific subteam

  • Solution: ensure that all of your properties are associated with a specific subteam, by editing the property

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