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How to issue a refund

Written by Luis S.

Overview

Refund an applicant's application fee directly from their application record. This is available for RentEngine applications only.


Issue a refund

  1. Open the application.

  2. Click the three-line menu at the top right.

  3. Select Issue refund.

  4. In the popup, confirm the applicant name.

  5. Complete the refund.

The refund is processed to the original payment method.

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