Overview
TTLocks are cost-effective, feature-rich smart lockboxes with no monthly fees. To use them inside RentEngine, you need a TTLock account with your devices added, then connect that account to RentEngine.
Before you begin
Make sure you have a TTLock account at lock2.ttlock.com and that all your TTLock devices are added to that account.
Find your TTLock MAC address
RentEngine uses the MAC address as the identifier for each TTLock device (equivalent to a serial number). To find it:
Open the TTLock app
Tap on a lock
Tap the gear icon to open the lock settings
Under Basics, locate the MAC field — this is the ID you'll need in RentEngine
Add TTLocks in RentEngine
Go to the Lockboxes tab in RentEngine
Click Add Lockbox at the top right
Select TTLock as the lockbox type
Click Add Account and enter your TTLock username and password
Once your account is connected, RentEngine will display all TTLocks added to your TTLock account
Select all the devices you want to add
Click Create Lockboxes
Your TTLocks are now in RentEngine and ready to be linked to properties.
Note: The RentEngine onboarding team will complete this step for you during onboarding.
Verify setup in RentEngine
If the devices were added correctly, you will be able to generate a code for them from the Lockboxes tab in RentEngine.
After setup
Once your TTLocks are added:
You can connect each lockbox to a vacant property
RentEngine can automatically generate access codes for scheduled showings
You can manually generate codes from the Lockboxes tab
Need help?
If a lockbox doesn't appear or generate a code in RentEngine:
Confirm the device is added to your TTLock account at lock2.ttlock.com
Ensure the MAC address in RentEngine matches the physical device
Check that your TTLock account credentials were entered correctly
If issues persist, reach out to our support via chat.