Overview
Each team member can individually control whether they receive notifications for leads that call or text without formally inquiring about a specific unit, building, or floorplan (called Unregistered Leads).
Where to configure it and what each channel controls
Go to Settings > Communication > Notifications.
In the See Notifications for Leads without a Property section, select the delivery channels:
Channel | What it does when checked |
Sends new lead alerts, text replies, voicemails, and callback emails | |
Push notification | Sends mobile and browser push alerts |
Command Center | Surfaces the lead in your recent leads list |
All three channels are checked by default for every team member. If you don't want to be notified about Unregistered Leads, uncheck the boxes.
If you are an admin, use the team member selector at the top of the page to configure this for other users.
Command Center filter
In Command Center, you can filter your view with Show only leads without a property (no unit, building or floorplan). This is a view filter that works independently from your notification settings.