On Hold and Waitlist Status
If you have vacancies that aren't ready yet, this guide will show you how to control availability for showings
On Hold
For properties where you need to stop showings indefinitely, you should use the On Hold status. This can be helpful if you already have a lot of qualified applications or have a critical maintenance issue.
You can set a property to On Hold in the Properties tab. Click Take Action Mark as On Hold
When a vacancy is On Hold, the following apply:
RentEngine stiFew readersConnecting a Digital Lockbox to a Property
This guide will show you how to assign your digital lockboxes to a vacancy for self-guided showings.
Go to the Properties tab and find which vacancy needs the lockbox
Click Take Action Edit Property
Then click Next and you'll come to the Access Instructions page
Under Showing Method choose "Self Guided"
Then under Key Security choose "Digital Lockbox" andFew readersHow to Set Up Multifamily Properties and Floorplans
This guide will show you how to set up and activate your Multifamily Properties and Floorplans. This is required for all buildings with 24+ units that have a paid marketing contract (with Zillow, Apartments.com, etc.). Be sure to read until the end so you can connect your vacancies to the new Multifamily Properties and Floorplans.
Set up a Multifamily Property
Go to the Properties tab in the main menu.
At the top of the page, switch from “Units” view to “Multifamily Properties”
(Few readersA Comprehensive Guide to Property Statuses
The Properties tab shows a selection of different statuses. This guide will help you learn what each status means and how it affects your leasing operationsFew readersActivate a Vacancy
When your next vacancy is ready to market, this step-by-step guide will show you how to activate it in RentEngine.
This guide is for RentEngine users who have connected their PMS in Company Settings
In your PMS, mark the unit as available and turn on 'Publish to Website'. This is how RentEngine automatically imports the property data for you (do not press 'Publish to Internet')
Head to RentEngine and click on the Properties tab
At the top of the propertiesFew readersEdit a Vacancy
This step-by-step guide will show you how to update a vacancy
If you have connected your PMS to RentEngine, price changes you make in your PMS will automatically sync to RentEngine
Head to RentEngine and click on the Properties tab
Find the property you want to update and click Take Action Edit Property
Review each page and update as needed. Press Next to save and go to the next page of info.
Keep going until you see the confirmation message (below)
!Few readersHow does the PMS sync work?
RentEngine syncs your active listings straight from your Property Management System (PMS). This guide will help you set up that sync and maintain consistent info across all systems.
Supported PMS
AppFolio
Buildium
Rentvine
Propertyware
RentManager
Connect & start syncing
Go to Settings → Company&x20;
Select your PMS and enter credentials/URL/IDs.
Turn on Sync All Published Units & Prices From&x20;
Turn on Sync Marketing Content (description,Few readers