On Hold and Waitlist Status
If you have vacancies that aren't ready yet, this guide will show you how to control availability for showings On Hold For properties where you need to stop showings indefinitely, you should use the On Hold status. This can be helpful if you already have a lot of qualified applications or have a critical maintenance issue. You can set a property to On Hold in the Properties tab. Click Take Action Mark as On Hold When a vacancy is On Hold, the following apply: RentEngine stiSome readersA Comprehensive Guide to Property Statuses
The Properties tab shows a selection of different statuses. This guide will help you learn what each status means and how it affects your leasing operationsFew readersAdding a Digital Lockbox
Ready to add a new digital lockbox to the RentEngine platform? This guide will show you how to sync it to RentEngine and connect it to a vacancy for self-guided showings. Add a Lockbox to RentEngine Head to the Lockboxes tab and press Add Lockbox at the top right Pick your brand (SentriLock or Codebox). Then add the required information, including your Codebox account (if applicable) Press Create Lockboxes (https://storage.crisp.chat/users/helpdesk/website/-/4/3/3/9/433975af46Few readersSubteams and User Assignments
This guide will show you how to assign both properties and prospects to your team members. Subteams are teams that you assign specific properties to. For example, if half of your portfolio is managed by team A and the other half is managed by team B, you would have two subteams User Assignments are when you want to assign a prospect to a specific user(s). This is useful if you want to assign leads to individual leasing agents. User Assignment is only recommended for largerFew readersEdit a Vacancy
This step-by-step guide will show you how to update a vacancy If you have connected your PMS to RentEngine, price changes you make in your PMS will automatically sync to RentEngine Head to RentEngine and click on the Properties tab Find the property you want to update and click Take Action Edit Property Review each page and update as needed. Press Next to save and go to the next page of info. Keep going until you see the confirmation message (below) !Few readersActivate a Vacancy
When your next vacancy is ready to market, this step-by-step guide will show you how to activate it in RentEngine. This guide is for RentEngine users who have connected their PMS in Company Settings In your PMS, mark the unit as available and turn on 'Publish to Website'. This is how RentEngine automatically imports the property data for you (do not press 'Publish to Internet') Head to RentEngine and click on the Properties tab At the top of the propertiesFew readers